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How We Handle Your Account Information

We collect only what your account needs to work — your phone number for login, your bKash or Nagad or Rocket wallet details for deposits and withdrawals, and the game history that shows your balance. Everything else stays off the table.

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930k lineex How We Handle Your Account Information
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to see what data we hold, ask us to delete your account, or report a privacy concern, our support team is the direct line. We handle requests through live chat during the day, email any hour, and Telegram for users who prefer that channel. Response time depends on the request — account deletion takes longer because we verify ownership first, while simple data questions usually get answered the same day.

Live Chat Open the chat bubble in the bottom corner of any page while logged in and tell the agent you have a privacy question. They will route it to the data team if needed.
Email Support Send your request to our support address from the email you used when signing up. Include your account phone number so we can match the record and respond faster.
Telegram Channel Message our official Telegram account with your privacy question. We ask for your account phone number to verify, then handle the request through that thread.
DATA SECURITY

How We Protect What You Send Us

Your login session runs over SSL so the OTP code and your wallet details stay encrypted between your device and our server. We store passwords hashed, not in plain text, so even our own team cannot read them. Payment details — your bKash or Nagad or Rocket account number — are tokenised in our database, and withdrawal requests trigger a second verification step before funds move. We keep transaction logs for the period local regulation requires, then archive them off the live system.

Encrypted Connections

Every page you visit on 930k lineex, from the lobby to the wallet screen, loads over HTTPS so your session data and payment details stay private while in transit.

Hashed Credentials

We hash your password with a one-way algorithm before storing it, which means nobody on our team can retrieve the plain text even if they access the database.

Wallet Tokenisation

Your bKash, Nagad or Rocket account number is replaced with a token in our payment processor so the full number never sits in our main database long term.

Request Verification

When you ask to change your phone number, delete your account or update wallet details, we send a confirmation OTP to the number on file before making the change.

Privacy Policy Questions We Hear Most

We collect your mobile number for login and OTP delivery, and your chosen payment wallet details — bKash, Nagad or Rocket account number — so we can process deposits and withdrawals to the correct account.

Yes. Contact support through live chat or email, verify your identity with the OTP we send, and we will close your account and remove personal data except transaction logs we must keep for regulatory periods.

We do not sell or share your data with advertisers or third parties. We may share records with payment processors to clear deposits, and with authorities if local law requires it under lawful request.

We archive closed-account transaction logs for the period local regulation in eligible regions requires — typically several years — then delete them. Personal identifiers like phone number are removed sooner once the account closes.

We use session cookies to keep you logged in and remember your language and payment choice. Turning them off will log you out each time you close the browser and reset your preferences.

Go to account settings, enter the new number or wallet, and confirm with the OTP we send to your current registered number. The change takes effect once you complete that verification step.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.